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Cancellation + Refund Policy
NO refunds are allowed for samples, no exceptions.
ALL OTHER ORDERS
If you need to cancel your order you must do so within 24 hours
from the time when the original order was placed for a full refund.
» After proofs have been sent for approval (but not sent to print),
you may cancel your order for a 75% refund.
» Once your proofs have been approved and sent to print,
cancellations and refunds are no longer accepted. No exceptions.
A request for cancellation MUST be made BEFORE I send you your digital proof. Keep in mind I send the digital proof within 24 hours from the time of purchase. This could be anywhere from 5 minutes from when you place your order to the whole 24 hours. It is recommended if you need to cancel this is done as soon as possible.
After a Digital proof is sent you have already received a final product and absolutely NO refunds or cancellations are allowed, no exceptions
Please note documentation is made before any physical order ships. If your order arrives damaged, a photo must be provided for proof. I do not issue any returns but I will accommodate to help fix the order as best as possible.
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